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Getting ready for your first day!
Getting ready for your first day!
We are so excited for you to join our team! Your first day at Chick-fil-A 54th and 131 will be one of your most important, because you will learn the foundations of what it means to be a part of our amazing team and organization.
Before your first day
Before your first day
Complete your onboarding paperwork
Complete your onboarding paperwork
Once you've accepted our offer, you will receive an email from Decisely to start your onboarding paperwork. Please fill out the required documents within 24 hours of receiving the email. If you have any questions about your onboarding paperwork, please send us an email at 03815@chick-fil-a.com
Download and sign into HotSchedules
Download and sign into HotSchedules
Within 48 hours of completing the required forms, you will receive an email with a temporary login from HotSchedules, the app we use for scheduling. CLICK HERE to download the app from the App Store. CLICK HERE to download the app on Google Play. If you have any questions, check out the video below.
Download the Pathway by Chick-fil-A App
Download the Pathway by Chick-fil-A App
Pathway is the app that we use for training. During your time at Chick-fil-A, this app will be your resource for all Chick-fil-A procedures, and will also be used during your 4-5 week training. You will receive your login information on your first day. CLICK HERE to download the app from the App Store. CLICK HERE to download the app from Google Play.
What to bring on your first day
What to bring on your first day
Shoes
Shoes
All Team Members must wear solid black slip resistant shoes even on their first day. We recommend Shoes for Crews, but they can also be purchased at Walmart, Meijer, Amazon, ect.
I-9 Documents
I-9 Documents
In order to complete your paperwork on your first day please bring a valid U.S. Passport OR a picture ID AND either your Social Security Card or your Birth Certificate OR any of the documents listed at the link below. If you have any questions, or need more options, please refer to page three of this document.
Requirements for minors
Requirements for minors
If you are under 18 years old, then you will need to fill out some additional information. 16 and 17-year-olds, are required to pick up a yellow work permit from your school office that must be filled out by your first day. 15-year-olds, are required to pick up a pink work permit from your school office that must be filled out by your first day.
Frequently Asked Questions
Frequently Asked Questions
When will I get my schedule?
When will I get my schedule?
You will receive your schedule within 3 days after you have been hired. Brad will text you a schedule for the week you plan on starting.
When can I pick up my uniform?
When can I pick up my uniform?
It will be available the day before your scheduled start date. Please call 616-534-2961 before you come to the restaurant to verify that your uniform has arrived.
What do I need to bring with me on my first day?
What do I need to bring with me on my first day?
You should arrive wearing your uniform, slip resistant shoes, have your work permit (if you are a minor), and all your forms of ID (I-9 documents).
I got an email from Chick-fil-A or Pathway with a username and password or a notification my password has been reset. What is that?
I got an email from Chick-fil-A or Pathway with a username and password or a notification my password has been reset. What is that?
Cfahome.com and Pathway houses all of our training programs. That email is an automatic email you receive when an account has been created for you. Your username and password will be given to you during training or orientation and explained in detail. So, disregard those emails for now.
I can’t get Hotschedules to work. What should I do?
I can’t get Hotschedules to work. What should I do?
Make sure you talk to your trainer on your first day. They will help you set it up and make sure you are able to sign in before you leave.
Where can I buy my slip resistant shoes?
Where can I buy my slip resistant shoes?
We recommend “Shoes for Crews” but you can find them at most stores. Most of our team members have purchased shoes from Meijer, Walmart or Shoes for Crews. Make sure they cover your entire foot so your feet do not get wet.
How long will training be?
How long will training be?
4-5 weeks is a typical training time span. You will start with one-on-one training with a Trainer and then you will slowly transition to working positions without a trainer.
Who should I contact if I have questions?
Who should I contact if I have questions?
You can reach out to any of your shift leaders via Hotschedules and they should be in touch with you within 24 hours if it’s not considered urgent. Also, feel free to email the restaurant at 03815@chick-fil-a.com
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